Managing Your PCS Business Connection Account

This section provides the basic information you need for managing your mobile account from your PCS Business Connection Webmail account. Click the Settings link to open the Settings page where you will find the following options.

For more information, select one of the following topics:

• Editing Account Info
• Changing Your Password
• Managing SMS Alerts
• Managing Devices
• Editing Quick Responses
• Customizing Your Links

Editing Account Info

To edit your personal account information:

1. Click Settings.
2. Go to the Account Info section in the Settings page.
3. Click Edit to open the Edit Account Info page.
4. Edit your account information as desired.
   Values are required for the fields marked with an asterisk (*); you cannot leave these fields blank.
5. When done, click Save.

Changing Your Password

1. Open the Edit Account Info page. See Editing Account Info.
2. Click the Change Password link to open the Change Password page.
3. For Old PCS Business Connection Password, specify your old password.
4. For New PCS Business Connection Password, specify a new password.
5. For Confirm New Password, specify your new password again.
   Valid passwords range from 6 to 20 characters in length, are case-sensitive, cannot contain spaces, and must contain at least one numeric character (0-9) and at least one alphabetic or special character (a-z, A-Z, or any other non-numeric character).
   For example, the following are all valid passwords:
   - asdfg7
   - 12345Abc
   - 123*456
6. Click Save to return to the Edit Account Info page.
   In order to confirm that you entered it properly the first time, you are prompted for your new password twice.
7. Click Save again to return to the Settings page.

Managing SMS Alerts

SMS alerts are text messages that you receive on your mobile device when certain events occur such as receiving new messages in your Inbox. You can configure SMS alerts to receive notice of:

• A new message (you can set specific criteria on the message such as "high priority").
• A change to an existing meeting request.
• The schedule of today's meetings and appointments.

To use SMS alerts, you must complete the following steps:

1. Enable the SMS alerts service. See Enabling the SMS Alerts Service.
2. Configure SMS alert preferences. See Configuring SMS Alert Preferences.
3. Enable alerts on a specific device. See Enabling SMS Alerts on Devices.

Enabling the SMS Alerts Service

Use your PCS Business Connection Webmail account to enable the SMS alerts service.

To enable the SMS alerts service:

1. Click Settings.
2. Go to the SMS Alerts section in the Settings page.
3. Select All SMS alerts on.
4. Go to the following topics to complete setting up SMS alerts:
   1. Configure SMS alert preferences. See Configuring SMS Alert Preferences.
   2. Enable SMS alerts on your device. See Enabling SMS Alerts on Devices.

Configuring SMS Alert Preferences

After you enable the SMS alerts service you can define the circumstances under which you want to receive SMS alerts. You can also change these preferences later. See Enabling the SMS Alerts Service.

To configure SMS alert preferences:

1. Click Settings.
2. Go to the SMS Alerts section in the Settings page.
3. Click PCS Business Connection SMS Alerts settings.
4. Use the options in the PCS Business Connection SMS Mail Alerts section to define what kind of message will trigger an alert. The following options are available:
   • Do not send me SMS alerts of new mail.
   • Send me SMS alerts of all new unread mail.
   • Send me SMS alerts only of new unread mail that meets any of the following criteria.
     For the From, To, or Cc options, define the string in the text box and click Add from contacts to add names from your corporate or personal contacts lists.

   • If the From line contains:
   • If the To line contains:
   • If the Cc line contains:
   • If message priority is high:

5. Go to the Calendar SMS Alerts section to define the type of calendar events that trigger an alert.
6. Go to the SMS Alert Times and Frequency section to set up how often and when you will receive alerts on your wireless device.
7. Click Save.
8. To finish setting up SMS alerts, you must now enable SMS alerts for your device. See Enabling SMS Alerts on Devices.

Enabling SMS Alerts on Devices

After you enable the SMS alerts service (see Enabling the SMS Alerts Service) and configure SMS alerts (see Configuring SMS Alert Preferences), you must enable alerts for specific devices.

To enable SMS alerts on a device:

1. Click Settings.
2. Go to the SMS Alerts section in the Settings page, then click Edit.
3. If the device has already been registered:
   1. Select the Receive SMS Alerts on this device? check box next to the device's wireless number.
   2. Click Save.
4. If the device has not been registered:
   1. Enter the device's wireless number in the Add Device field.
      You can only add one wireless number at a time. You do not need to type punctuation such as hyphens.
   2. Select the Receive Alerts on this device? check box next to the device's wireless number.
   3. Click Save.

Managing Devices

Your device list contains all devices that you use with your Network Solution account. When you access your account with a mobile device it is automatically added to this list.

If you lose your device or if you switch to a new device, you can delete your Network Solution account data from the device so that your data remains secure. See Deleting Devices and Purging Data from Devices.

For more information, select one of the following topics:

• Accessing Your Device List
• Adding Devices
• Deleting Devices
• Purging Data from Devices

Accessing Your Device List

Your device list contains the following information:

• Device information (vendor, model, version, and operating system)
• Mobile number for the device
• Account ID (if applicable)
• Last update date and time
• Documentation link to open the user guide or getting started guide
• Option to purge or delete. See Deleting Devices.

To access your device list:

1. Click Settings.
2. In the My Devices, select click Edit.
   The list of devices you have used with your Network Solution account appears.

Adding Devices

You can download additional device clients as needed.

To add a device:

1. Click Downloads.
2. In Smart Device Clients, select your phone vendor.
   A list of devices appears.
3. Select your device and click OK.
4. Follow the on-screen prompts.

Deleting Devices

You can delete devices from your device list, for example, if you no longer use a particular device.

To remove a device client from the device, refer to the user guide for that device. Click the Documentation link on any page of your PCS Business Connection Webmail account.

To delete a device:

1. Click Settings.
2. Go to the My Devices section in the Settings page, then click Edit.
3. Select the Delete check box next to the device you want to delete.
4. Click Save.

The device is removed from your device list.

Purging Data from Devices

If you lose your device or if you switch to a new device, you can remove your Network Solution account data from the device so that your data remains secure.

To purge data from a device:

1. Click Settings.
2. Go to the My Devices section in the Settings page, then click Edit.
3. Select the Purge check box next to the device whose data you want to purge.
4. Click Save.

If the device is configured to receive SMS, the data is deleted within a few minutes. Otherwise, the data is deleted at the next time the device is connects to the server.

Editing Quick Responses

Customizing Your Links

The Links Folder section of your PCS Business Connection Webmail account allows you to customize the contents of your personal links folder. In your mobile device, this folder appears as My Links. My Links holds links to mobile web sites and is analogous to your web browser's "Favorites" list. Until you add sites to the Links Folder, it is empty. You can add any URL to the folder; however, some web sites may not display well on your device.

For more information, select one of the following topics:

• Adding Links
• Changing Link Names and URLs
• Sorting Links
• Removing Links

Adding Links

Changing Link Names and URLs

To change the display name or URL associated with a mobile site link:

1. Go to the Links Folder section in the Settings page.
2. Click the link whose name or URL you want to change to open the Edit a Workspace Link page.
3. Modify the display name and/or URL as appropriate.
4. Click Save.
   Note that the mobile site name(s) and/or URL(s) in the Links Folder section of your PCS Business Connection Webmail account reflects your changes.

Sorting Links

You can control the display order of the mobile site links in the Links Folder.

To sort mobile site links:

1. Go to the Links Folder section in the Settings page.
2. Click Edit to open the Add, Remove and Sort Links page.
3. Select the mobile site link to move and click one of the following:
   • Move to Top: Moves the mobile site link to the top of the list.
   • Move Up: Moves the mobile site link up one position in the list.
   • Move Down: Moves the mobile site link down one position in the list.
   • Move to Bottom: Moves the mobile site link to the bottom of the list.
4. When done, click Save.
   Note that the new order of the mobile sites in the Links Folder section of your PCS Business Connection Webmail account reflects your changes.

Removing Links