To access your Inbox, click INBOX in the Web Access section of your PCS Business Connection Webmail account. Note the following information regarding your Inbox. PCS Business Connection checks your account for new mail every three minutes. To force a refresh sooner, click Check Mail.

• Messages that you have not yet viewed appear in bold text.
  Note: POP accounts do not make this distinction between messages that have and have not been opened.
• Messages that have attachments are prefixed with a paper clip.
• Meeting requests are prefixed with the label "Meeting Request:"
• In the Received column, messages received today are identified by the time at which they were received. Messages received on prior days are identified by the date on which they were received.

From your Inbox, you can perform any of the following actions from the message actions menus.

• Delete - Deletes selected message(s)
• Compose - Opens a form to compose a message
• Check Mail - Checks for new mail
• Check All - Selects all check boxes for Inbox messages
• Uncheck All - Clears all check boxes for Inbox messages
• Subfolders - Displays your subfolders
  Note: Subfolders are available only for corporate mail. The subfolder link
  appears only if subfolders exist. Subfolders might not be created from your PCS Business Connection Webmail account.
• Next <#> - Displays the next batch of messages in the Inbox

To delete messages:

1. Click INBOX in the Web Access section.
2. Select one or more messages to delete.
   Alternately, to select all messages, click Check All.
3. Click Delete from the message actions menu at the top of the Inbox.
   Note that the previously selected messages have been deleted.

To compose a message:

To verify the email address(es) or the name(s) of a person to whom you are sending your message:

1. Click INBOX in the Web Access section.
2. Click Compose to open the Compose Message page.
3. Enter either the first letter(s) of the addressee's first or last name or a full email address.
4. Click Check Names on the Compose Message action bar to perform a search.
   1. If one email address is found matching your entry, the email address is placed in the appropriate Compose Message sender line. If several email addresses are found, they appear on the Contact Matches page.
   2. Check the box(es) of the email address(es) you want to receive your message.
5. Click Done to move the correct email address(es) to the To, Cc, or Bcc line.

To attach a document to the message you are composing:

1. Click INBOX in the Web Access section.
2. Click Compose to open the Compose Message page.
3. Click Attach a File from the Compose Message menu to open the Attach a File page.
4. Select Browse to locate the file(s) you want to attach to the message.
5. Select the file and click Open.
6. Click Attach to add the file name in the text box and to attach the file to the message.
7. To remove an attached file listed in the file window, select the file and click Remove.
   Note: The total size of attachments to an email message cannot exceed 5MB.
8. Click Done to display the attached file names on the Compose Message page.
9. When you have completed your message, click Send to send the message and attachments.

To view a message in your Inbox, click its subject.

While viewing a message, you can perform any of the following actions from the message actions menu:

• Delete - Deletes this message from your Inbox
  Important: For Microsoft Exchange users, the message is still available in your Deleted Items mail folder.
• Reply - Replies to the sender of this message
• Reply All - Replies to the sender of this message and to everyone who received the message
• Forward - Forwards this message
  If you forward a message that has an attachment, the attachment is also forwarded. The total size of all attachments to an email message cannot exceed 5MB.
• Mark Unread - Marks this message as unread for future follow-up and returns to the Inbox

At the top and bottom of the message, you can select one of the following options:

• Previous Message - Displays the previous message if one exists
• Close - Closes this message and returns to the Inbox
• Next Message - Displays the next message,if one exists

While viewing a message that includes one or more attachments, you can choose to download the attachment(s).

To download an attachment:

1. Locate the Attachments section at the bottom of the message.
2. Click the name of the attachment to open it.
   Note: If the file type is supported by your browser, it will open in a new browser window.
   If it is not supported, a Windows File Download dialog box will appear.
   • Click Save in the File Download dialog.
   • Click Save in the Save As dialog.
3. Choose File|Save As from the browser menu bar.
4. Click Save.

Replying to and forwarding messages is very similar to composing messages. However, when you reply to one or more recipients, you do not send the attachment in the reply unless you attach it yourself. When you forward an email, the attachment is forwarded along with the message unless you delete it. The total size of all attachments to an email message cannot exceed 5MB.

To reply to or forward a message:

To fax a document attached to a message:

1. Select the document(s) you wish to fax from the list of attachments.
2. Type the recipient's fax number in the Fax text field.
3. Click Send.

To view the details of an appointment:

1. Click CALENDAR in the Web Access section.
2. Click the title of the appointment whose details you want to view to open the Appointment page.
3. While viewing the details of an appointment, you can perform the following actions from the appointment actions menu:
   • Accept - Accepts the appointment and returns a response to the sender
   • Tentative - Tentatively accepts the appointment
   • Decline - Declines the appointment
   • Save - Saves the details of the appointment
   
   Only the meeting organizer can edit a meeting. Therefore the Save option is available only to the meeting organizer.
   • Cancel - Cancels the action with no changes

To create an appointment:

1. Click CALENDAR in the Web Access section.
2. Click New Appointment on the calendar actions menu to open the New Appointment page.
   This step is optional and is used only for meetings. The attendees will receive an invitation email.
3. Provide the appropriate information for each section.
   You do not need to fill out every section.
4. Click Attendees to access your personal contacts and corporate contacts and include selected email addresses on the attendee list.
5. Click Save to return to the Calendar page.

To edit an appointment:

1. Click CALENDAR in the Web Access section.
2. Click the title of the appointment whose details you want to edit to open the Appointment page.
3. Edit the information in one or more sections.
   Attendees will receive an update email.
4. Click Save to return to the Calendar page.

By default, a list of the first 25 of your personal contacts appears. If you have more than 25 personal contacts, you can see more by clicking Next.

To view a subset of your personal contacts:

1. Click PERS CONTACTS in the Web Access section.
2. Click the alphabetic group of contacts to view.
   Note for Microsoft Exchange users: Depending on your mail preference settings, personal contacts are either ordered by first name, last name or by last name, first name. If you click ABC and your personal contacts are ordered by first name, PCS Business Connection presents you with contacts whose first names start with A, B, or C. If you click ABC and your personal contacts are ordered by last name, PCS Business Connection presents you with contacts whose last names start with A, B, or C.
3. From the results, select an individual to display the contact information.

To add a personal contact:

1. Click PERS CONTACTS in the Web Access section.
2. Click New Contact from the contact actions menu to open the New Contact page.
3. Provide the appropriate information for each line.
   You do not need to fill out every line.
4. Click Save to return to the Personal Contact page.

To edit a personal contact:

To delete a personal contact:

Note: There is no way to search both your personal and corporate contacts simultaneously.

To search for a personal contact:

1. Click PERS CONTACTS in the Web Access section.
2. Enter the first letter(s) of the individual's first name, last name, or organization.
3. Click Search to see the search results.
4. Click an individual's name to view the contact information.

To access your corporate contacts, click CORP CONTACTS in the Web Access section.

Reminder: Corporate contacts are available with Microsoft Exchange and Lotus Domino.

To view your corporate contacts:

1. Click the alphabetic group of contacts to view. If there are more than 25 contacts in the group, only the first 25 will appear. Click Next to view the next 25 contacts.
   Note for Microsoft Exchange users: Depending on your company's mail preference settings, corporate contacts are ordered either by first name, last name or by last name, first name. If you click ABC and your corporate contacts are ordered by first name, PCS Business Connection presents you with contacts whose first names start with A, B, or C. If you click ABC and your corporate contacts are ordered by last name, PCS Business Connection presents you with contacts whose last names start with A, B, or C.
2. From the results, select an individual to view his or her contact information.

Note: There is no way to search personal and corporate contacts simultaneously.

To search for a corporate contact:

1. Enter the first few letters of the contact's first or last name.
2. Click Search to view the search results.
3. From the search results, select an individual to view his or her contact information.

To access your tasks, click TASKS in the Web Access section.

Reminder: Tasks are available only in Microsoft Exchange 2000 and 2003.

For more information, select one of the following topics:

To create a task:

1. Click TASKS in the Web Access section.
2. Click New Task from the task actions menu.
3. Provide the appropriate information for each section.

You do not need to fill out every section.
4. Click Save.

While viewing the details of a task, you can perform the following actions from the task actions menu:

• Delete - Deletes the current task
• Mark as Complete - Marks the current task complete and removes it from the task list
• New Task - Creates a new task

To edit a task:

1. Click TASKS in the Web Access section.
2. From your task list, click the title of the task you want to edit to open the Task page.
3. Edit the information in one or more sections as appropriate.
4. Click Save.